Refund policy

 

 

We strive to ensure your complete satisfaction with every purchase. Should you need to return or exchange an item, requests must be made within 72 hours of receiving your order.

To be eligible, items must be unworn, unwashed, and in their original condition, with all tags attached. Items that do not meet these requirements will not be accepted for return or exchange. Please note that sale items are non-refundable.

Exchanges are subject to product availability at the time your request is processed. Customers are responsible for all return shipping costs for both refunds and exchanges.

All returns are subject to inspection. Items that do not meet our return conditions may be refused and sent back to the customer at their expense.

All approved refunds will be issued back to the original payment method used at checkout. Refunds are typically processed within 3–10 business days, depending on your bank or payment provider.

If you receive a defective, damaged, or incorrect item, please contact us immediately so the issue can be reviewed and resolved promptly.

To initiate a return or exchange, contact us at contact@redune.co
For returns, include “Return” + your order number in the subject line.
For exchanges, include “Exchange” + your order number in the subject line.